How to report a possible technical problem?
To help our team quickly get to the bottom of the issue, we’d really appreciate reports that include the following:
- Detailed description – What were you trying to do when you experienced the issue? Was there any error message? What did you expect to happen instead?
- Device information – Were you using a mobile browser, Android app, iOS app or the desktop site? What browser or app version?
- Screenshots – Wherever possible, try to take screenshots of the screens where you experienced the issue. This includes any error messages that pop up.
Your feedback is highly appreciated and will help us to improve, you can contact use via here or email us at firstname.lastname@example.org.