Help Center

I’m doing tasks. What are some safety tips I should follow?

It’s important to remember that using iTask to work on tasks means you are transacting with another member on the platform. In addition, we recommend members should always keep the Community Guidelines in mind while interacting on the platform.

When you’ve commented on a new task

As newly posted tasks are publicly visible to the entire iTask Community, it’s important not to disclose any personal information in offers or comments. For your safety and security, don’t post things like your business name, contact details, social media accounts or 3rd party website links in any comments.

You can have private conversations via the iTask private messaging feature for further discussion.

When you’re making an offer

Try to be as specific as possible when you communicate with Requesters about the task. This helps Requesters to understand the skills you have to offer and narrow down the scope of what needs to be done.  

We highly recommend looking through the profiles of Requesters to check out their reviews, completion rate and any verification they might have to show their past experiences and reliability as a user of the platform.

Before work begins

If you feel there’s any potential concerns regarding safety of tasks that a Requester may not be aware of, let them know by communicating this clearly in the Private Messages. 

While the task is in progress

If you find there is a serious risk to your health or safety, you should notify the Requester of your concerns as soon as possible and advise why you believe it’s unsafe to continue. If immediate danger is present, please take every precaution to remove yourself and others from danger and alert the relevant authorities. Dial your local emergency line if in need.

When the task is completed

If the Requester is not available in person to check the task when you’ve completed work, feel free send clear photos of what you’ve done through iTask Private Messaging. Allow Requesters time to assess and ask them when you can expect confirmation. Once complete, time to leave a review on your experience working with the Requester. It’s important for other members of the community to see your genuine feedback so they can also feel confident offering to work with the Requester.