fbpx

Help Center

Fee Schedule

Fee Schedule:

Fuss-free with $0 service fee!

You’ve heard it right! We’re waiving off the 15% service fee so you’re earning what YOU truly deserve. To all taskers, this is the best time for you to accept more tasks or post up your skills/service to earn extra money, so act on it now!

Your choice of payment

You can now opt for either cash or card payment depending on your own personal preference. Though we allow flexibility in our payment methods, please bear in mind that everything is still up to your own discretion.

When setting a price for your posted task/service, select your preferred payment method by tapping into the options provided.

CARD: Do kindly take note that there’ll be an additional 3.4% 0.5 SGD transaction fee applied and charged to your card. These charges are assigned to the third party payment system, Stripe, used on the app to necessitate payment transactions. You can read more about it here

CASH: Receive payment upfront from Requesters upon successfully completing a task. As for Taskers, please make sure you’ve confirmed payment received on your end as well.

BOTH: If you accept both payment methods, your choice will be shown on your posted listing to notify Requesters that they can pay you with either cash/card. This option only applies to Taskers.

7 days for Requester to release payment

  • Please note that task fee will only be released to Tasker when task has been completed and Requester has agreed to release payment via the app.
  • To protect Taskers who have completed tasks as promised, the task fee will be charged to the Requester automatically after 7 days if no dispute has been made.
  • Requester will receive daily reminders to release payment if payment has not been made after task has been completed.

Cancellation

iTask allows you to cancel your Task Postings/Accepting. However, iTask merit points may affected.

Cancellation Scenario

Member to respond

Cancellation fee (%) or completion rate

Requester no longer requires task to be completed after task is assigned to Tasker AND Tasker has yet to tap on “Start Task” button.

Requester

5

The task status not changed after 5 days of completion date, it will be deemed as cancellation by Requester.

Requester

5

Requester cancels task one (1) hours before Tasker carries out task.

Requester

5

Tasker stops responding to private message after being assigned to a task.

Tasker

5

Tasker unable to meet Requester’s requirement after Requester accept tasker but before tasker tap on “Start Task” button.

Tasker

5

Requester no longer requires task to be completed after task is assigned to Tasker AND Tasker has already tapped on “Start Task” button.

Requester

10 – 20

Requester cancels task after Tasker arrives at designated location.

Requester

10 – 20

Tasker did not show up.

Tasker

10 – 20

Requester realizes that job was not completed or up to standard.

Tasker

5

Requester stopped responding to messages after task has been assigned to Tasker.

Requester

10 – 20

Tasker unable to locate Requester at the designated location or after Tasker has tapped on “Start Task” button.

Requester

10 – 20

Tasker unable to complete task in the midst of task execution.

Tasker

10 – 20

Tasker realizes that assigned task may be illegal.

Requester

Account may be suspended

Tasker realizes that Task that requires completion is entirely different as posted task.

Requester

10 – 20

Tasker is unable to carry out task before tapping on “Start Task” button.

Tasker

5

If there is no response from the both Requester & Tasker within 14 days after the task assigned, requested task will be cancelled. 

iTask reserves the right to add, amend or delete the above conditions at any time without prior notice. In case of dispute, the decision of iTask remains final.